Shipping policy
Processing and Delivery Time
Orders are processed within 3-5 business days for Apparel, Mugs, Canvas, Tote Bags, Necklace (Monday to Friday).
Orders are processed within 3-7 business days for Handmade Products, Shower Curtains, Personalized Gifts (Monday to Friday).
Order Cut-Off Time: 02:00 pm PST (GMT-08:00), Los Angeles.
This shipping policy applies to orders shipped within the United States
Transit time: 5 to 10 business days (Monday to Friday) for USA
Total estimated delivery time: 8-17 business days from the date of purchase.
Order Tracking
A tracking number will be emailed within 1-2 business days after shipping.
You can track your order on our website or through the courier’s tracking system.
Modifications and Address Changes
Address or product changes must be requested within 12 hours of placing an order.
Modifications may extend processing time by 1-2 business days.
Tracking Issues
Tracking numbers may take 1-2 business days to update in the system.
If your tracking number has been inactive for more than three business days, please get in touch with us for assistance.
Missing Items
Report any missing items within 48-72 hours of receiving your package.
Contact our customer service team for prompt resolution.
Delayed Deliveries
If your order is delayed beyond the estimated timeframe, please reach out to us within two business.
Gift For Crush Store Information
Gift For Crush LLC
1500 N Grant St, STE N, Denver, Colorado, 80203, United States
What is included in the package?
What is included in the package?
Comes with a dust bag
Do you guys offer customisation services for your products?
Do you guys offer customisation services for your products?
Yes, we do. Please send your requests to support@giftforcrush.com .
What I have to do when I need your support?
What I have to do when I need your support?
If you have other questions, please just send it to support@giftforcrush.com .
Do you guys provide customer support during weekends / holidays?
Do you guys provide customer support during weekends / holidays?
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP
Do you guys offer a refund or exchange?
Do you guys offer a refund or exchange?
You may return most new, unopened items within 30 days of delivery for a full refund. Furthermore, please help us check our policy: https://giftforcrush.com/pages/returns-and-refunds.
How do I use my discount code?
How do I use my discount code?
In the event that the discount code hasn't already been applied automatically to your order, there should be a "Discount code" box showing up during check-out for you to manually type the code in.
What should I do if I had forgotten to enter my discount code?
What should I do if I had forgotten to enter my discount code?
If you had forgotten to apply a discount code that was offered to you, you can contact our Support team at support@giftforcrush.com with the discount code mentioned clearly so that we can dive right in. Our team will respond to you promptly!
Can I use multiple discount codes on a single order?
Can I use multiple discount codes on a single order?
Discount codes don't stack. If you already use the 10% discount, you will not be able to use another coupon at the same time. Only one discount at a time can apply to a single order.
Why have I not received an order confirmation?
Why have I not received an order confirmation?
If an order was placed and processed successfully, you should have received an automated order confirmation via e-mail. Please check your Spam/Junk mailbox again if you do not see any email in your inbox.
If you checked your Spam/Junk mailbox and still did not receive the confirmation e-mail, we recommend you to Contact Us so we may investigate this for you.